Online Terms & Conditions

We require an upfront payment to secure you gown order and start production.

Order lead time on bridesmaid dresses is 2-3months.

On payment of the above mentioned, I agree to the following terms & conditions:

  1. Payment is non-refundable when placing an order. 
  2. If your dress doesn’t get collected 3 months after your wedding date provided, Vonvé has a right to send the dress back to the supplier to recoup costs. 
  3. Alteration services are available apon request
  4. Alteration adjustments will be for your own account 
  5. Alterations will only be done Mondays-Fridays
  6. CANCELLATION TERMS: NO REFUNDS/CHANGE OF ORDER will be granted if received later than 24 hours after payment has been made.
  7. Vonvé bridal is a retail store and thus can’t offer exclusivity on our designs
  8. No returns, No refund policy applies